Terms of service

TERMS OF SERVICE

Effective Date: [Insert Date]

Welcome to Housetray™. These Terms of Service (“Terms”) govern your use of our website located at housetray.ai and the purchase of products offered through our store.

By accessing or purchasing from this site, you agree to be bound by these Terms.


1. Overview

This website is operated by Housetray™. Throughout the site, the terms “we,” “us,” and “our” refer to Housetray™

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms


2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction


3. Product Information

We make every effort to display product images and descriptions as accurately as possible

Because each Housetray™ is hand-crafted and produced in Mexico, slight variations in finish, tone, or texture may occur. These variations are not considered defects

We reserve the right to modify product offerings or pricing at any time without notice


4. Design & Intellectual Property

Housetray™ is protected by U.S. Design Patent D877,973 S and applicable trademark laws

All content on this site, including images, logos, product designs, and text, is the property of Housetray™ and may not be copied, reproduced, or used without written permission

Unauthorized duplication or imitation of our protected design is strictly prohibited


5. Orders & Payment

We reserve the right to refuse or cancel any order at our discretion

Prices are listed in U.S. dollars and are subject to change without notice

Payment information is processed securely through Shopify Payments and third-party payment providers


6. Shipping

We offer free standard shipping within the United States

Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers or events beyond our control

Risk of loss transfers to the customer upon delivery confirmation by the carrier


7. Returns & Refunds

Returns are governed by our Return & Refund Policy.

We are not responsible for items damaged due to misuse, improper handling, or failure to follow care instructions


8. Limitation of Liability

To the fullest extent permitted by law, Housetray™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability shall not exceed the amount paid for the purchased product.


9. Third-Party Services

Our website may use third-party services such as payment processors and shipping carriers. We are not responsible for their independent policies or practices


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which the business operates


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes


12. Contact Information

Questions about the Terms of Service should be sent to:

info@housetray.ai